Instant Guest Feedback to Drive Experience Excellence

Orchestr8™ Feedback & Reviews capture real-time guest sentiment at every touchpoint. AI-powered analytics turn feedback into actionable insights, enabling proactive service recovery and continuous experience optimization.

• Real-time feedback prompts via mobile & digital signage
• Integration with guest profiles & history
• AI-driven sentiment analysis & trend reporting
• Service recovery alerts for staff
• Closed-loop review management system

Business Value: Elevate guest satisfaction, resolve issues before they escalate, and use real-time feedback to continuously refine experiences.