Orchestr8™ offers a frictionless guest journey from pre-arrival to departure, including
- Smart check-in and room access
- Personalized in-room amenities
- Tailored itinerary planning for dining, activities, and excursions
It acts as a smart, AI-aware hotel platform that empowers staff with contextual guest insights and promotes wellness through hyper-personalized hospitality experiences.
Standard Functionality
Hotels and resorts commonly have separate systems for room booking, check-in, basic concierge services, and fragmented payment methods.
Orchestr8™'s Differentiated Experience
Orchestr8™ offers a hyper-personalized and frictionless guest journey across the entire resort, encompassing everything from smart check-in and keyless room entry to unified billing (Folio) for all services and AI-driven itinerary planning for dining, activities, and spa treatments.
This smart, AI-aware hotel platform provides a unique competitive advantage by significantly enhancing guest satisfaction through proactive service recovery and tailored experiences, while simultaneously empowering staff with real-time contextual guest insights and predictive alerts for intelligent upsell opportunities and superior operational efficiency.